Safe Havens AI - When Building Child Safe Organisations Matters
Safe Havens AI is a secure, purpose-built platform that helps organisations manage child abuse allegations with integrity and compliance. It features a robust triage and case management system to ensure timely, transparent responses. Integrated into this system is Agent AVA, a compassionate AI assistant who supports children and reporters by answering questions, guiding them through the reporting process, and ensuring they feel heard and safe throughout their journey.
Watch these videos to see AI in Action ....
AI Assessment of Evidence
AI assesses evidence by analysing documents, reports, and communications to identify key patterns and risks. This helps case managers make faster, more informed decisions, prioritise urgent cases, and reduce manual workload—improving outcomes in sensitive, high-stakes environments like child protection.
AI Assessment of Processing & Severity
AI assessment of allegation severity helps case managers quickly evaluate the seriousness of reported incidents by analysing language, context, and historical data. It flags high-risk cases, prioritises responses, and supports consistent decision-making—ensuring timely, informed action in sensitive environments like child protection or workplace safety. AI assessments refine the classification of all allegations, automatically distinguishing between Reportable, Not Reportable, and Non-Jurisdictional cases.
Autonomous AI Agents for Case Managers
Autonomous agents assist case managers by handling routine tasks, surfacing key information, and ensuring consistency—freeing up time for complex decisions and client care.
Powerful Triage and case management back office
The Safe Havens platform offers a powerful, enterprise-grade Triage and Case Management system designed to support organisations in processing abuse allegations with precision, speed, and integrity. Built on secure, system-based architecture, it ensures strict governance, data retention, and compliance with child safety regulations. The triage engine intelligently prioritizes reports, enabling safeguarding teams to assess risk levels and initiate appropriate responses in real time.
Case management tools provide a unified workspace for managing formal allegations—from initial intake through investigation and resolution. With built-in workflows, audit trails, and role-based access, the system supports transparency and accountability at every stage. Integrated dashboards and reporting tools help leaders monitor progress, identify trends, and ensure timely action.
Whether in education, faith-based, sporting, or community sectors, Safe Havens empowers organisations to meet their legal and ethical obligations while fostering a culture of safety and trust.
Meet Agent Ava for 24/7 Support & Reporting
AVA is an Agent dedicated to helping users safely, securely, and efficiently create and manage child abuse reports. AVA guides mandatory reporters, educators, healthcare workers, and community members through the sensitive process of documenting and reporting allegations of abuse in compliance with Australian national and state legislation. It priorities the rights, safety, and wellbeing of children by following best practices aligned with the National Principles for Child Safe Organisations, mandatory reporting laws, and child protection frameworks across jurisdictions.
Deep integration with Safe Havens
Ava is connected to a knowledge base rooted in your organisation's policies and practices. With this foundation, Ava can:
- Answer queries related to safeguarding policies and best practices.
- Offer step-by-step guidance on safeguarding procedures.
- Direct users to relevant HR documents or external resources as needed.
Stakeholder, evidence, file noting and logging
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Task based processing and SLA's
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MS Copilot Integration
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FAQ on building Child Safe organisations & Safe Havens
Why does your organisation need to be Child Safe and how does 'Safe Havens' help solve key problems and pain points.
Meeting your moral and legal obligations
Reduce abuse prevalence
Managing community expectations
A critical primary protection measure
Avoid exposure to costly litigation and insurances
Minimise reputational damage
The implementation of hundreds of requirements
Requires the executive level sponsorship
A change management program
Progress and performance reviews key to success
FAQ on building Child Safe organisations & Safe Havens
Why does your organisation need to be Child Safe and how does 'Safe Havens' help solve key problems and pain points.
Ensure all allegations are reported
Child friendly reporting systems
Onerous Mandatory Reporting obligations
Community engagement
The early identification of those 'At Risk'
Monitor and support those 'At Risk'
FAQ on core Safeguarding management systems and Safe Havens
Why do you need modern systems to support your leadership and operational teams?
