The Confident AI Professional — From First Prompt to Agentic Systems
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Module 1 - Understanding AI: A Foundation for Everyone
4 lessons- What is AI?
- What is Generative AI?
- The AI Work Spectrum
- Digital Labour and the Agentic Workplace
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Module 2 - The Confident AI User
10 lessons- Your AI Toolkit — Setting Up and Getting Started
- Using AI Safely - Security, Data Hygiene and Base Instructions
- Understanding AI Outputs - How to Read, Verify and Iterate.
- Conversation Management and Output Control.
- AI Limitations, Responsible Use and Ethics.
- AI Usage Limits, Costs, Lock‑Outs and Usage Models
- Building Your AI Practice - Habits, Mindset and Prompt Library.
- 'AIM' Simple Prompting. The WorkDynamics proprietary framework.
- AIM+ Advanced Prompting.
- Understanding AI Usage Limits, Costs and Lock‑Outs
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Module 3 - Meet Your Digital Colleagues: Introduction to AI Agents
3 lessons- Simple Personal Agents
- Agents in Organisational Systems
- Multi-Agent Orchestration
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Module 4 - AI with Integrity: Governance, Safety and Compliance
4 lessons- AI Governance and Ethics
- Observability and Human in the Loop
- Risk, Compliance and Responsible AI
- Microsoft 365 E7: The Frontier Suite
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Module 5 - Under the Hood: Technical Architecture for AI Systems
11 lessons- The Power Platform — What It Is and How It Fits Together
- Dataverse — Data, Structure and the Foundation Layer
- Power Apps — Model-Driven and Canvas Apps
- Power Automate — Flows, Triggers and Automation
- Power BI — Dashboards, Reporting and Insights
- Copilot Studio — Concepts and Architecture
- Copilot Studio — Building and Deploying an Agent
- ALM and Deployment — Managing and Releasing Solutions
- MCP and Emerging Agent Protocols
- Work IQ and Agent 365
- RAG Integration in Agentic Systems
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Module 6: Applications
2 lessons- Injury Guard AI — Overview and Worked Examples
- Safe Havens AI — Overview and Worked Examples
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Module 7: Activation
1 lesson- Starting Your AI Activation Journey
How This Is Different
Most AI training teaches you how to use a tool.
The Confident AI Professional teaches people how to think about AI — how it works, where it adds value, when to govern it carefully, and how to deploy it responsibly at organisational scale.
The result is not just a more capable individual. It is a professional who can participate in AI transformation rather than wait for it to happen to them.
Six Outcomes That Change How You Work with AI
01
Navigate AI with confidence
Explain the AI domain, locate generative AI within it, and distinguish AI from automation in real workplace contexts.
02
Use AI tools safely and well
Apply the AIM and AIM+ prompting frameworks to get consistently better results — and know exactly when and why to verify them.
03
Design and deploy AI agents
Configure personal and organisational AI agents in Copilot Studio with the four-component architecture and governance requirements in place.
04
Govern AI responsibly
Apply the Australian Government AI Technical Standard and design human-in-the-loop oversight for high-consequence agent deployments.
05
Understand the full technical stack
Explain how Dataverse, Copilot Studio, MCP, Work IQ and Agent 365 fit together as a governed agentic enterprise platform.
06
Apply the three lenses to map where Digital Labour fits
Use the Atoms vs Electrons, Judgement vs Labour, and Deterministic vs Non-Deterministic lenses to assess real workflows and identify where Digital Labour genuinely adds value while keeping judgment with humans.