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From AI Curious to AI Credible — In 34 Lessons.

AI is a structural shift in how work gets done — and it's already reshaping the functions you lead. Whether you're responsible for your people and operations, or for the customers and markets your organisation serves, the pressure is the same: your organisation is moving on AI, your peers are moving on AI, and the gap between knowing it matters and knowing what to do about it is where careers stall, and functions fall behind.

The Confident AI Professional closes that gap. In 34 lessons across 7 modules, you'll build the literacy to understand what AI is actually doing in your function, the language to engage your senior leadership credibly, and the frameworks to lead your team's response — not react to someone else's.

The Confident AI Professional - AI changes the work. Lead the response.

  1. Module 1 - Understanding AI: A Foundation for Everyone

    6 lessons
    1. Introduction and Overview
    2. What is AI?
    3. What is Generative AI?
    4. The AI Work Spectrum
    5. Digital Labour and the Agentic Workplace
    6. Module 1 Check-In

  2. Module 2 - The Confident AI User

    11 lessons
    1. Your AI Toolkit — Setting Up and Getting Started
    2. Using AI Safely - Security, Data Hygiene and Base Instructions
    3. Understanding AI Outputs - How to Read, Verify and Iterate.
    4. Conversation Management and Output Control.
    5. AI Limitations, Responsible Use and Ethics.
    6. AI Usage Limits, Costs, Lock‑Outs and Usage Models
    7. Building Your AI Practice - Habits, Mindset and Prompt Library.
    8. 'AIM' Simple Prompting. The WorkDynamics proprietary framework.
    9. AIM+ Advanced Prompting.
    10. Understanding AI Usage Limits, Costs and Lock‑Outs
    11. Module 2 Check in

  3. Module 3 - Meet Your Digital Colleagues: Introduction to AI Agents

    4 lessons
    1. Simple Personal Agents
    2. Agents in Organisational Systems
    3. Multi-Agent Orchestration
    4. Module 3 Check in

  4. Module 4 - AI with Integrity: Governance, Safety and Compliance

    5 lessons
    1. AI Governance and Ethics
    2. Observability and Human in the Loop
    3. Risk, Compliance and Responsible AI
    4. Microsoft 365 E7: The Frontier Suite
    5. Module 4 Check in

  5. Module 5 - Under the Hood: Technical Architecture for AI Systems

    12 lessons
    1. The Power Platform — What It Is and How It Fits Together
    2. Dataverse — Data, Structure and the Foundation Layer
    3. Power Apps — Model-Driven and Canvas Apps
    4. Power Automate — Flows, Triggers and Automation
    5. Power BI — Dashboards, Reporting and Insights
    6. Copilot Studio — Concepts and Architecture
    7. Copilot Studio — Building and Deploying an Agent
    8. ALM and Deployment — Managing and Releasing Solutions
    9. MCP and Emerging Agent Protocols
    10. Work IQ and Agent 365
    11. RAG Integration in Agentic Systems
    12. Module 5 Check in

  6. Module 6: Applications

    3 lessons
    1. Injury Guard AI — Overview and Worked Examples
    2. Safe Havens AI — Overview and Worked Examples
    3. Module 6 Check in

  7. Module 7: Activation

    2 lessons
    1. Starting Your AI Activation Journey
    2. Module 7 Check in

How This Is Different

Most AI training teaches you how to use a tool.

The Confident AI Professional teaches people how to think about AI — how it works, where it adds value, when to govern it carefully, and how to deploy it responsibly at organisational scale.

The result is not just a more capable individual. It is a professional who can participate in AI transformation rather than wait for it to happen to them.

Get the Course One Pager

Six Outcomes That Change How You Work with AI

01 

Navigate AI with confidence

Explain the AI domain, locate generative AI within it, and distinguish AI from automation in real workplace contexts.

02 

Use AI tools safely and well

Apply the AIM and AIM+ prompting frameworks to get consistently better results — and know exactly when and why to verify them.

03 

Design and deploy AI agents

Configure personal and organisational AI agents in Copilot Studio with the four-component architecture and governance requirements in place.

04 

Govern AI responsibly

Apply the Australian Government AI Technical Standard and design human-in-the-loop oversight for high-consequence agent deployments.

05 

Understand the full technical stack

Explain how Dataverse, Copilot Studio, MCP, Work IQ and Agent 365 fit together as a governed agentic enterprise platform.

06 

Apply the three lenses to map where Digital Labour fits

Use the Atoms vs Electrons, Judgement vs Labour, and Deterministic vs Non-Deterministic lenses to assess real workflows and identify where Digital Labour genuinely adds value while keeping judgment with humans.

The Confident AI Professional - AI changes the work. Lead the response - limited access

Explore AI Fundamentals — Free Start here if you're curious about AI but not sure if this course is right for you. In Module 1 (4 lessons, ~2 hours), you'll learn: What AI actually is — beyond the hype How generative AI works The AI Work Spectrum — where your ES or XS function currently sits What digital labour means for your role and the people you lead No credit card required. No hidden paywall. Just clear, practical learning. If it's the right fit, unlock the full 34-lesson course for $597 AUD. → Start Free

Free

The Confident AI Professional - AI changes the work. Lead the response.

AI changes the work. Lead the response. You know AI matters. Your peers are moving. But there's a gap between knowing AI will change your function and being equipped to lead that conversation credibly — what it means for your ES or XS domain, what to evaluate, how to govern it, and how to represent your function's response to senior leadership. This course bridges that gap. What You'll Learn 34 Lessons across 7 Modules: Module 1: Understanding AI (4) — What AI is, generative AI, digital labour, and where agents fit in ES and XS functions Module 2: Confident AI User (9) — How to safely use ChatGPT, Claude, Copilot and Gemini in ES and XS contexts; prompting; cost awareness Module 3: Digital Colleagues (3) — How agents work, multi-agent systems, and orchestration patterns relevant to your function Module 4: AI with Integrity (5) — Governance frameworks, the Australian Government AI Technical Standard, human oversight, and risk evaluation for ES and XS domains Module 5: Under the Hood (7) — How Power Platform works: Copilot Studio, Flows, Work IQ, Agent 365 — what your technical teams will build with Module 6: AI in Action (2) — Real ES deployments: Injury Guard AI and Safe Havens AI — what governance and adoption look like in practice Module 7: Your Journey (1) — Build your own ES or XS activation roadmap What's Included: All 34 lessons (video, reading, reflection, knowledge checks, resources) Full community access (peer network by role) Weekly live Q&A with industry experts (Thursday 2pm AEDT, optional) Lifetime access + all future updates Completion certificate For: Leaders in employee services (HR, Safety and Wellbeing, Workforce Administration) and external services (Customer Support, Claims Management, Compliance) — and anyone responsible for evaluating and governing AI adoption in their function Investment: $597 AUD (one-time)

$597.00 AUD